After personally experiencing the terrorist attacks at the World Trade Center in New York on September 11th, 2001, I changed career directions for a time and worked with the United States Intelligence Community. My desire was to bring my user experience (UX) design skills to the aid of decision makers and the military. Almost all the work I did is classified so I can't show it (or I'd have to kill you) but I can describe the valuable experience I gained.
- Client management
- UX leadership
- Project management
- Software development and testing
- User research
- Information architecture